Privacy Policy

Sapphire Coordination takes the privacy of institutional clients, website visitors, and prospective partners seriously and commits to handling personal and corporate data with care. This Privacy Policy explains what information we collect, how we use and share that information, and the choices available to you regarding our use of your data. This policy is effective as of 2026 and applies to data collected through our website, consulting engagements, and related client communications.

Information We Collect

We collect contact information and identifiers such as names, corporate affiliation, email addresses, phone numbers, and billing details necessary to provide consulting and analytics services. We also collect transactional and technical data related to liquidity management, stablecoin exit protocols, wallet addresses, transaction histories, and protocol interaction metrics required for market analysis and SimpleSwap protocol reviews. Usage data such as IP addresses, device characteristics, and cookies are collected to maintain and improve the website and our analytics offerings. We may receive certain information about you from third-party data providers and partners when you engage our services.

Use of Data

We use collected data to deliver fintech analytics, liquidity management recommendations, and adapt reports for institutional clients, including model outputs and protocol efficiency assessments. Data is also used to manage client relationships, process payments, respond to inquiries, fulfill contractual obligations, and meet compliance or regulatory requirements. Aggregated and anonymized data may be used for research, benchmarking, and improving our products and services, while personal or identifiable data is used only as necessary for service delivery. We may share data with service providers, auditors, legal advisors, and other vendors who perform services on our behalf under contractual confidentiality obligations.

Data Retention

We retain personal and transactional data only for as long as necessary to provide services, to comply with legal obligations, and to resolve disputes or enforce agreements. Transactional records and compliance-related documentation may be retained for a period consistent with regulatory requirements, commonly up to seven years, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it in accordance with our internal retention and disposal policies.

Transfer of Data

To operate globally and to engage third-party service providers, we may transfer personal data to vendors, partners, and affiliates located in other countries, including outside the United States. When transfers occur, we implement appropriate safeguards such as contractual protections, data processing agreements, and other reasonable measures to protect your information. Where required, we will obtain necessary consents and will comply with applicable legal frameworks for cross-border data transfers.

Security of Data

We employ industry standard technical and organizational measures including encryption, access controls, network security, and regular audits to protect personal and corporate data from unauthorized access, disclosure, alteration, or destruction. Access to client data is limited to authorized personnel and third-party service providers who require the information to perform their duties, and staff receive training on data protection practices. Despite these measures, no system can be guaranteed completely secure, and absolute security cannot be assured.

Your Rights

Subject to applicable law, you may have rights to access, correct, update, or request deletion of personal information we hold about you, as well as rights to restrict or object to certain processing and to request data portability. Institutional clients may exercise these rights by contacting us using the contact information provided on our website and providing sufficient information to locate the data. We will respond to valid requests in accordance with applicable law, but we may deny requests where retention is necessary to comply with legal obligations, to defend legal claims, or to complete contractual services. Requests may require verification and may be subject to reasonable fees where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the nature of our services and will post the updated policy on our website. Material changes will be communicated by email to our clients when we have contact information and by prominent notice on our website where appropriate. The revised policy will indicate the effective date, and your continued use of our services after that date constitutes acceptance of the updated terms.

Contact Us

Email: [email protected]

Address: 222 Delaware Ave, Wilmington, DE 19801, US